rubikslot Privacy Policy

What Data We Collect on rubikslot

We collect the following information when you register an account on rubikslot: email address, phone number, full legal name, date of birth, and jurisdiction of residence. We also collect your payment method details—for example, your DANA, e-wallet, mobile banking, or local payment account identifier, or your bank account number if you use online payment, e-wallet, mobile banking, or local payment transfers. We do not store full credit card numbers; payment processing is handled by third-party payment processors who comply with PCI-DSS standards.

We collect gameplay data: every spin you place on our slot games, every hand you play at our live-dealer tables, and every wager you place on our sportsbook. We log the timestamp, game type, stake amount, outcome, and resulting balance change. We also collect technical data: your IP address, device type, browser version, and session duration. This technical data helps us detect fraud, prevent account abuse, and troubleshoot technical issues.

For larger accounts or higher withdrawal requests, we may request additional documentation: government ID (passport, national ID, or driver's license), proof of address (utility bill or bank statement), or bank account verification. We collect this data to comply with anti-money-laundering regulations and to verify that you are the legitimate account holder.

How We Use Your Data

We use your personal information for the following purposes: to verify your identity and prevent fraud; to process your deposits and withdrawals; to settle your gameplay and calculate your balance; to comply with anti-money-laundering and know-your-customer regulations; to investigate disputes and resolve complaints; to detect and prevent account abuse, collusion, and prohibited activities; and to communicate with you about your account, transactions, and platform updates.

We use your gameplay data to calculate tournament results, settle live-dealer rounds, and determine sportsbook payouts. We also use aggregated, anonymized gameplay data to improve our platform—for example, to identify which slot games are most popular in Jakarta, Surabaya, Bandung, Medan, or Semarang, or to optimize our tournament schedules around peak player engagement times.

We use your technical data to detect fraud, prevent account takeover, and identify suspicious patterns. For example, if we detect multiple login attempts from different countries within minutes, we may flag your account for verification. We do not use your data for marketing purposes; we do not sell your information to third parties for advertising or promotional use.

We collect only the data necessary to operate rubikslot fairly, securely, and in compliance with law. We do not monetize your personal information.

Third-Party Processors and Data Sharing

We share your data with third-party processors who help us operate rubikslot. These include payment processors (who handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), identity verification providers (who confirm your government ID and proof of address), and hosting providers (who store our servers and databases). All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.

We may disclose your data to regulatory authorities, law enforcement, or courts if required by law or legal process. We do not voluntarily share your data with government agencies; we respond only to valid legal requests. If we receive a legal request for your data, we will notify you unless legally prohibited from doing so.

We do not share your data with other players, affiliates, or marketing partners. Your account information, transaction history, and gameplay data remain confidential and are accessible only to authorized rubikslot staff and the third-party processors listed above.

Data Security and Storage

We encrypt all data in transit using TLS 1.2 or higher. Your login credentials, payment information, and personal details are encrypted at rest using AES-256 encryption. Our servers are located in secure data centers with physical access controls, redundant power supplies, and continuous monitoring. We conduct regular security audits and penetration testing to identify and remediate vulnerabilities.

We retain your data for as long as your account is active, plus seven years after account closure to comply with anti-money-laundering record-keeping requirements. After seven years, we delete or anonymize your data. If you request account closure, we delete your data within 30 days, except where we are legally required to retain it.

Personal Data

Email, phone, name, date of birth, jurisdiction, and payment method details collected during registration and verification.

Gameplay Data

Timestamp, game type, stake, outcome, and balance change for every spin, hand, or wager on rubikslot.

Technical Data

IP address, device type, browser version, and session duration used to detect fraud and troubleshoot issues.

Verification Data

Government ID, proof of address, and bank account verification collected for larger accounts or higher withdrawals.

Your Rights and Data Access

You have the right to access your personal data held by rubikslot. You may request a copy of your account information, transaction history, and gameplay data by contacting our support team. We will provide this information within 14 business days. You also have the right to request correction of inaccurate data, deletion of data (subject to legal retention requirements), and restriction of processing in certain circumstances.

You may request that we delete your account and associated data. We will close your account within 5 business days and delete your personal information within 30 days, except where we are legally required to retain it for anti-money-laundering compliance. Your transaction history may be retained for seven years as required by law.

Cookies and Tracking

We use cookies to maintain your login session, remember your preferences, and track your activity on rubikslot for fraud detection and platform improvement. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for up to one year). You may disable cookies in your browser settings, but this may limit your ability to use rubikslot.

We do not use third-party tracking pixels or analytics services that share data with external advertisers. Our analytics are internal only and used to improve platform performance and user experience.

Contact and Data Protection Officer

If you have questions about this privacy policy, wish to exercise your data rights, or have concerns about how we handle your information, contact our data protection team via email or in-app messaging. We will respond within 14 business days. For detailed information on our terms of service, see our terms and conditionsFor legal notices and licensing information, see our legal notice

Policy Updates and Jurisdiction Notice

We may update this privacy policy at any time. Changes take effect immediately upon publication on this page. Your continued use of rubikslot after a change constitutes acceptance of the updated policy. We recommend reviewing this page regularly to stay informed of any updates.

rubikslot operates in jurisdictions where online gaming is licensed. Our servers and data storage may be located outside your country of residence. By registering an account on rubikslot, you consent to the transfer of your personal data to these jurisdictions and agree that your data will be processed according to this policy and applicable law in those jurisdictions. If you do not consent to cross-border data transfer, you should not register an account on rubikslot.